Job Description

Fully Remote, Flexible Schedule, $28-$38/hour Fully remote $28-$38/hour Bachelors US EZ Health EZ Health is hiring Wellness Coaches to help older adults get through the maze of health care, benefits, and daily needs with less stress. Everything happens by phone. Many of the seniors we work with are juggling doctor visits, medications, referrals, transportation, and forms all at once. They often sense that something is off but aren't sure where to start or who can help. That's where you come in. As a Wellness Coach, you'll be the consistent, caring person they can count on. You'll listen closely, figure out what's actually going on, and help each person hang up with clear next steps. This is not a high-volume phone job. You'll support a small group of clients, usually 20 or fewer, so you can build real relationships, keep your promises, and stay with people for the long haul. What You'll Do Reach out to clients regularly to see how they're doing Ask thoughtful questions to uncover the barriers behind the problem Help clients prepare for appointments and follow up once they're done Explain benefits, referrals, and next steps in plain, everyday terms Coordinate with doctors' offices, pharmacies, insurance companies, and community groups Arrange hands-on support such as transportation, meals, prescription help, and local programs Look for a different route when the usual process hits a dead end Keep clear, organized notes so teammates can easily see where things stand Follow through on every task so clients always know the outcome Who You Are You don't need experience in health care, though it helps. We care most about how well you listen, how you approach problems, and whether you see things through. You might be a great fit if you: Enjoy connecting with older adults and are happy spending most of your day on the phone Feel confident making outbound calls Think past the script and ask the natural next question Break down complicated topics clearly and patiently Remain calm and kind when someone is upset, unsure, or overwhelmed Manage many open tasks at once without letting anything slip Take ownership and work well without reminders Are comfortable using email, Google Docs, Google Sheets, and online tools Find meaning in untangling real-life problems for people who need help We use technology and AI to stay organized, but what makes someone great at this job is good judgment, compassion, and determination. No tool can replace those. Schedule: Monday through Friday, daytime hours Pay: 28 to 38 USD per hour, based on experience Advancement: Opportunities to take on more responsibility and increase your earnings #J-18808-Ljbffr

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